Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 1 - 3 business days
  • Europe : 1 - 3 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 21 days of delivery

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Conditions of return

    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    Questions about your order?

    Please contact me if you have any problems with your order.

    Frequently Asked Questions

    Custom and personalised orders

    Please type your request in the note box or send a message

    Care instructions

    ► JEWELLERY CARE ADVICE

    Our jewellery is fine in style, and should be handled carefully. While our materials are high quality, we encourage you to take good care of your jewellery. The below tips will help you enjoy your jewellery for many years:

    • Keep your jewellery away from prolonged contact with water.
    • Please remove the jewellery before washing hands, swimming or applying body care products such as perfume, hairspray, soaps and lotion as this could harm the metals and reduce the lifetime of plating, as well as cause discolouration and loss of crystal brilliance.
    • Put on jewellery last when dressing, and take off first when undressing
    • Avoid contact with water
    • Avoid hard contact which could cause scratches, chips and other dam

    Wholesale availability

    Please write note box or send a message for wholesale orders